Introduction
Welcome to YBIR Platform ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform that connects investors with renters.
Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Name, email address, and phone number
- Account credentials (username and password)
- User type (renter, investor, or realtor)
- Profile information and preferences
- Property details and investment criteria
- Communication records and messages
- Financial information for transactions (processed securely)
Automatically Collected Information
When you use our platform, we automatically collect:
- IP address and device information
- Browser type and version
- Usage patterns and navigation data
- Cookies and similar tracking technologies
- Location data (with your consent)
How We Use Your Information
We use your information to:
- Provide and maintain our platform services
- Match renters with suitable properties and investors
- Process transactions and manage accounts
- Communicate with you about services and updates
- Improve our platform and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
- Send marketing communications (with your consent)
Information Sharing and Disclosure
We may share your information with:
Other Platform Users
We share relevant profile information with other users to facilitate connections between renters, investors, and realtors.
Service Providers
We work with third-party service providers who assist us in operating our platform, including:
- Payment processing services
- Email and communication services
- Analytics and performance monitoring
- Cloud hosting and data storage
Legal Requirements
We may disclose your information when required by law or to protect our rights and safety.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Objection: Opt out of certain data processing activities
- Marketing: Unsubscribe from marketing communications
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences, but disabling cookies may affect platform functionality.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.
Children's Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date. Your continued use of the platform after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@ybirplatform.com
- Address: [Your Company Address]
- Phone: [Your Contact Number]
Note: This privacy policy is designed to comply with general privacy regulations. Please consult with legal counsel to ensure compliance with specific jurisdictional requirements such as GDPR, CCPA, or other applicable laws.